Avoiding Hidden Risks in Your Phone Number

Phone numbers can shape how customers perceive and respond to a business so paying attention to spam flags, recycling and area codes matters.

IRS Free File Opens Early for Some Taxpayers

Eligible taxpayers with AGI of $89K or less can file federal returns early using IRS Free File. Others can start Jan. 26.

Why Empathy Matters When Working With AI

New research suggests empathy and perspective may matter more than prompt skills when working with AI, helping users collaborate better and boost performance.

Mortgage Rates End Week at Highs

Don't stress out. If we ignore the past 5 days, today's mortgage rates are still the lowest since early 2023.  That said, they're up a bit from last week and they moved moderately higher day-over-day. Last week's news regarding Fannie and Freddie's plans to buy $200 bln of MBS (the mortgage-bac